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Travelers angry after hectic storm Transavia flight
Occupants of flight HV5068 of Spain Girona to Rotterdam, who sat in big trouble because of the storm, file a complaint against Transavia. They do not understand that there was flown while in the Netherlands applied a weather alert. Travellers also argue that they are taken care of after bad.
On Twitter, many passengers complained about the anxious moments they had experienced. For example, the crew would have issued an emergency call and the passengers instructed to put the head between the knees. It was also complained about poor reception and information services. ,, After a bizarre flight and emergency landing safely at Schiphol. Hours waiting for luggage and no information and food / drink '', wrote Karin passenger van Berkel on her Twitter account.
Inadequate shelter
Transavia emphasized that safety was never at risk. The device week after a failed landing from Schiphol Airport. The almost went wrong there. Transavia acknowledges that the reception was poor. Therefore, all passengers were yesterday called.
,, We have heard from the media complaints from passengers not a pleasant experience and not have had pleasant flight, '' said a spokeswoman for Transavia. ,, It was a Saturday and we were again exceptional by the crowds at Schiphol unable to properly absorb the passengers. It's a bit of follow-up. ''
The airline wants nothing to say about the content of the talks. ,, But the calls are certainly appreciated. ''
ad.nl/ Peter Groenendijk / © anp